Recurring invoices
Configure cycles once instead of recreating each customer's invoice. Keep one-off setup fees and recurring orders connected to the same account.
See subscription managementBilling AutomationBilling automation software
Billing automation software
from order to service delivery
Reduce the handoffs between your billing team, payment providers and service platforms. BillingServ connects customer orders, recurring invoices and supported provisioning integrations in one hosted system.
14-day free trial · No credit card required
The operating workflow
Decide what happens next
Automation starts with a clear product and policy, not a list of scheduled jobs. Define the package, connect the payment provider and map the service integration. Then check how each event changes the invoice, order and customer record.
| Stage | What BillingServ connects | What your team configures |
|---|---|---|
| Order | A package, customer record and invoice | Price, cycle, setup fee, tax class and any review requirements |
| Payment | Checkout through the connected provider and invoice status | Credentials, supported collection method and customer authorisation |
| Fulfilment | Package mapping to a supported service integration | Server, plan and resource limits; any manual approval |
| Renewal | Recurring invoicing and usage charges where configured | Billing schedule, allowances and communication |
| Overdue follow-up | Invoice reminders and supported service actions | Reminder timing, suspension policy and exception handling |
Less repetitive administration
Connect the work that otherwise crosses systems
Service provisioning
Map hosting packages to panels such as cPanel or Plesk and virtual server plans to supported platforms. Validate the result on the service side, not just the invoice.
See hosting workflowsPayment follow-up
Set invoice reminder defaults and give customers a way to complete payment. Automatic charging and retries depend on the gateway and integration.
See payment collectionKeep people in the loop
Automate routine work. Review exceptions.
An invoice marked paid and a service successfully created are different outcomes. If a provider is unavailable or a package mapping is wrong, investigate the service response before issuing another provisioning request. Check whether a service was already created to avoid duplicates.
Use the available order records and activity logs when investigating. For supported notification integrations, BillingServ exposes events such as orders, payments and failed API setup. Review the integration notification settings before relying on an alert.
Keep destructive termination separate from temporary suspension. Test each supported action with a disposable service and decide who approves exceptions. Do not assume a payment refund also cancels a service or reverses a provider order.
Your application and tools
Use the API where your workflow needs it
Use hosted checkout for the order experience, the customer API for account creation and usage events for consumption charges. Keep identifiers linked to your application's records so your team can trace a charge back to its source.
Review the webhook documentation for supported events. Your application remains responsible for its own business logic and access rules. BillingServ is not being presented here as a general-purpose visual workflow builder or an accounts-payable approval platform.
Before you switch it on
Test the complete chain
- Create a test product with realistic billing and tax settings.
- Run a successful checkout and check both the invoice and provisioned service.
- Run failed and pending payment scenarios without treating either as paid.
- Check a renewal, an overdue reminder and a supported restoration action.
- Record the expected outcome and the staff action for each exception.
Start with one product and expand after the results match your policy. See the hosting billing migration checklist for a cutover test plan.
Monthly BillingServ plans start at £12 excluding VAT. The platform fee is based on client count, not a percentage of billed revenue. Gateway and external service charges remain separate. Compare plans.
Questions
Before you choose
Is billing automation the same as subscription billing?
Subscription billing defines plans and recurring cycles. Automation connects the resulting orders, invoices, payment status and supported service actions. Use the subscription page for plan-management detail.
Does every integration support the same actions?
No universal capability guarantee is implied. Verify the actions required for your exact provider and configuration before going live.
Can I keep part of the process manual?
Packages can be used without a service integration. Confirm your review and fulfilment process before connecting automated provisioning.
Get started
Put your billing workflow to work
Try BillingServ with your products, customers and payment workflow.
No credit card required.