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POST
/
ticket
/
reply
Reply to support ticket
curl --request POST \
  --url https://demo.onlinebillingform.com/api/v2/ticket/reply \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "id": 123,
  "message": "<string>"
}
'
{
  "success": true,
  "message": {
    "id": 10,
    "support_ticket_id": 1,
    "replay_by": 5,
    "message": "<p>Thanks for reaching out, we are looking into this.</p>"
  }
}

Authorizations

Authorization
string
header
required

Use Authorization: Bearer <live_api_key>.

Body

application/json
id
integer
required

Support ticket ID.

message
string
required

Reply message. Standard rich text formatting is allowed; emojis and unsupported HTML tags are rejected.

Response

OK

success
boolean