Create support ticket
Support
Create support ticket
POST
Create support ticket
Authorizations
Use Authorization: Bearer <live_api_key>.
Body
application/json
Ticket subject. Letters, numbers, spaces, and basic punctuation only.
ID of the customer the ticket belongs to.
Initial ticket message. Standard rich text formatting is allowed; emojis and unsupported HTML tags are rejected.
Support department the ticket is filed under. Required when departments are configured.
Available options:
low, medium, high, emergency Available options:
open, pending, close, awaiting_reply Staff user ID to assign the ticket to.
Response
OK