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GET
/
ticket
/
get
Get support ticket
curl --request GET \
  --url https://demo.onlinebillingform.com/api/v2/ticket/get \
  --header 'Authorization: Bearer <token>'
{
  "success": true,
  "ticket": {
    "id": 1,
    "subject": "Cannot access my invoices",
    "user_id": 42,
    "assignee_by": null,
    "status": "open",
    "support_department": "Billing",
    "priority": "low",
    "last_action": "Created",
    "messages": [
      {
        "id": 10,
        "support_ticket_id": 1,
        "replay_by": 5,
        "message": "<p>Thanks for reaching out, we are looking into this.</p>"
      }
    ]
  }
}

Authorizations

Authorization
string
header
required

Use Authorization: Bearer <live_api_key>.

Query Parameters

id
integer
required

Support ticket ID.

Response

OK

success
boolean