> ## Documentation Index
> Fetch the complete documentation index at: https://www.billingserv.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Bookings

> Track and manage customer bookings from creation to completion.

## What this page is for

The **Bookings** page is where you manage scheduled customer bookings.

Use it to monitor booking status, review booking details, and handle operational follow-up.

## What you'll see

* **Booking list**\
  A table of booking records with key details such as customer, date/time, and status.
  * **View**: Open full booking details.
  * **Edit**: Update booking information when needed.
  * **Status updates**: Mark bookings through your workflow.
* **Search and filters**\
  Narrow bookings by status, customer, or date range.

For most teams, the usual flow is:

1. Review upcoming bookings.
2. Confirm details and update status as work progresses.
3. Close completed bookings and follow up where needed.

## Day-to-day usage

* Check upcoming bookings at the start of each day.
* Keep statuses current so the team has a reliable operational view.
* Use booking history when handling customer questions or disputes.

## Booking fields

* **Customer**: Select an existing customer or use **Create new customer** to add one from the booking form. The new customer form requires a name, email, address, country, county or state, city, and postal code.
* **Service**: The service being booked.
* **Price**: The amount associated with the booking.
* **Start date and time**: When the booking begins.
* **End date and time**: When the booking ends.
* **Customer notes**: Notes supplied by the customer.
* **Booking notes**: Internal notes for staff.

The start and end times are required. Check the timezone and the end time before saving, especially when the booking was created from the calendar.