VPN Reseller Program Guide for Hosting Companies and MSPs

A planning guide for hosting companies and MSPs adding a VPN reseller service, covering infrastructure, customer experience, billing and support.

Jord Jord
1 min read

A VPN reseller service can sit alongside hosting or managed services, but it adds its own infrastructure, support and billing decisions. This guide covers the questions to settle before adding VPN to your existing business.

For BillingServ’s current apps, inclusions and prices, see the white label VPN platform.

Decide who the reseller service is for

Start with the customers you already serve. Work out why they would add VPN, which devices they use, and whether they need a standalone subscription or a service bundled with hosting or managed support. That decision should guide your plans and customer support.

Plan the infrastructure and customer experience

A white label VPN reseller offering lets you sell access under your own brand. Check which parts of a provider’s service are included and which you must supply yourself. With BillingServ, you provide all VPN servers and networking, using existing servers or VPS from your chosen provider.

For the customer experience, consider branded iOS, Android, macOS and Windows apps, account access and connection profiles. BillingServ includes branded apps, app updates and store submissions in the subscription, using our app store accounts or yours.

White label VPN reseller dashboard

Work through billing and support before launch

Decide how customers will choose a plan, pay, renew and manage their accounts. Set prices that account for your server bills, networking and support work. Test the customer journey from signup to connecting and renewing before offering it more widely.

Keep responsibility for hosting, customer support and software maintenance clear when choosing a platform. That gives your team a practical checklist for evaluating a VPN reseller panel and the service around it.

For a broader launch checklist, read how to start a white label VPN business.

Evaluate the platform separately

Use this article to plan your reseller offering. When you are ready to compare the product, visit BillingServ’s white label VPN platform for the current pricing, branded apps, server requirements and migration options.

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